Background RFI Logo 1609 1st Ave. and 17th St., PO Box 110, Mendota, IL 61342, 866-376-3336 background
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Administration Staff
Back from L to R: Jackie Emm – Customer Service Coordinator, Patricia Truckenbrod – Accounting
Front from L to R: Shawn Myers Pricing & Formulations, Marci Hebert – Customer Service

Meet Our Administrative Team

Meet Our Customer Service, Accounting & Administrative Team

"They have an intense desire to do whatever they can to make our customers happy."

Jackie Emm - Customer Service Coordinator

  • Jackie has 40 years of service here at the Mendota plant, holding various positions within the office. She has been our Customer Service Coordinator for the past 15 + years. Jackie also has Associates Degrees in General Arts and Marketing from Illinois Valley Community College.

Patricia Truckenbrod - Accounting

  • Patricia has more than 35 years of experience at our plant taking care of various Accounting and Customer Service oriented tasks of the business.

Marci Hebert - Customer Service

  • Marci has 15 years of Customer Service experience and has over 5 years of experience in the feed industry. She has a Bachelor of Science Degree from Illinois State University.

Shawn Myers - Pricing & Formulations

  • Shawn has over 25 years of experience in Customer Service, Accounting, Inventory Control, and Administration. She handles pricing within our ERP system and maintains customer formulas.